Retailers are constantly under pressure to future-proof their omnichannel strategies to stay ahead o
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B2B businesses and buyers live life in the fast lane. Customers need their products in large quantit
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The modern world of B2B ecommerce has evolved by leaps and bounds. The need for pleasurable customer
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78% of customers, including business buyers, now expect consistent interactions across departments.
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With today's climate, retailers have had to learn to adapt and thrive under all circumstances- a phe
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(AI) and machine learning (ML) technologies will completely transform customer service over the next
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Customer centricity has been a focal point for brands and retailers for the past couple of years. Th
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